Privacy Policy

At https://cerebral-trauma-queens.nycinjuryaid.com (the “Website”), we prioritize your privacy and data protection. This Privacy Policy explains our practices regarding the collection, use, and disclosure of personal information in compliance with various global privacy laws, including:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25
European Union’s General Data Protection Regulation (GDPR)
Brazil’s General Data Protection Law (LGPD)
California Consumer Privacy Act (CCPA/CPRA)
Colorado Privacy Act (CPA)
Utah Consumer Sales Practice Act (UCPA)
Connecticut Total Identity Protection Act (CTDPA)
Virginia Consumer Data Protection Act (VCDPA)
South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our Website, including:

Use of applications and services
Visiting websites linked to this Privacy Policy
Receiving communications from us (e.g., emails, calls, texts/SMS)

Types of Personal Data Collected:

We collect different types of personal information about you when you interact with our Website. This includes:

Account Information: User names, passwords, and registration details.
Payment Information: Credit card numbers, billing addresses, and payment history.
Financial Information: Bank account details (only if provided for transactions).
Purchase Information: Items purchased, order history, and delivery addresses.
Mobile Device Identifiers: IP addresses, device type, operating system, and browser type.
Location Data: Geolocation information from your device (if you choose to share it).
Feedback: Comments, reviews, and responses you provide to us.
Social Media Information: Publicly available data from social media platforms if you connect them to our services.
Product Information: Details about products or services that interest you based on your interactions with our Website.

We collect this information through:

Direct input from you
Automated technologies (e.g., cookies, tracking pixels)
Third parties who provide data subject to their own privacy policies.

Cookies:

We use cookies and similar technologies for a better user experience and analytics purposes. Cookies can be categorized as:

Strictly Necessary: Essential for Website functionality.
Preference: Remember your preferences and settings.
Analytics: Collects anonymous data about how you interact with our Website.

You can manage non-essential cookies through our Cookie Manager.

Retention and Deletion:

We keep personal data only as long as necessary for the purposes it was collected, or as required by law. Once its purpose is fulfilled, we delete or anonymize your data.

Security Measures:

We take robust organizational and technical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use encryption for communication and engage secure third-party processors when necessary.

Children’s Privacy:

We do not knowingly collect personal data from children under the age of 18.

Your Rights:

Depending on your location, you may have certain rights regarding your personal information, including:

Accessing and requesting copies of your data.
Correcting inaccuracies in your data.
Deleting or erasing your data.
Restricting the use of your data.
Porting your data to another service provider.
Objecting to certain uses of your data.
Withdrawing consent for processing.

To exercise these rights, please contact our privacy team at [email protected]

Changes to Privacy Policy:

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting a prominent notice on our Website or through other communication channels.

Contact Us:

If you have questions about this Privacy Policy, please contact us at: [email protected]